Fill your fleet’s tanks at our cardlock network  

When your fleet is on the road, save time and money by taking advantage of the Pipeline cardlock network - a self-serve system of fuel dispensers located throughout Eastern Canada.

Available 24/7, they pump diesel 10x faster than standard retail pumps.

Your card is valid at:

  • 70+ Pipeline Commercial locations adjacent to major highways in Ontario, Quebec, New Brunswick, Nova Scotia, and Newfoundland & Labrador (one of the largest providers of diesel exhaust fuel – DEF in Canada)
  • 800+ Ultramar service stations across Canada, for expanded coverage
  • 150+ cardlock locations across Canada through our expanded network

Pipeline Cardlock Card Features

  • Designed solely for purchasing petroleum products
  • Personalize each card based on the specific needs of your company
  • Monitor your drivers and modify card options in real-time

Real-Time Control

  • View transactions, even while drivers are at the pump
  • View online or receive by email a custom price list (you choose the format)
  • Receive e-mail alerts if usage behaviour is inconsistent with typical card use patterns

Online Card Management

More Control, More Flexibility

An online card management service makes great sense for businesses wanting to monitor and manage operating costs, employee spending and administrative workloads more effectively.

  • Order custom cards
  • Choose different options for each of your cards
  • Change options for some or all cards simultaneously
  • Customize access to some or all Cardlock locations
  • Set limits on the amount of allowable purchases per card
  • Create a list of authorized products (can be viewed online or emailed)
  • View and pay invoices online
  • Receive transaction reports weekly or even daily (view online 24/7)
  • Receive notifications (usage alerts)

Enjoy peace of mind that your account is secure. Electronic access to card data is password-protected and each card has its own Secure ID.

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Log in to our Online Card Management Service (Cardlock Client Space)

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Or call one of our local customer experience representatives


Payment & Invoicing

Go Online, Save Time and Money

We’re pleased to offer our business customers an easy, online payment and invoicing service. It’s secure, designed to make account management easier for you - and it’s free!

  • View your current account balance anytime
  • View and pay invoices online
  • Pay several invoices simultaneously
  • Download invoices in different formats
  • Consult your invoice history

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Sign up for our online payment (PDF)

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Log in to your Cardlock Client Space


Reports & Notifications

In just a few clicks, generate and download transaction reports when you need them. Analyze and optimize how you manage your fleet and your business.

  • 24/7 access, mobile-friendly viewing
  • View transactions in real-time
  • Receive notifications of all events impacting the Pipeline Commercial network
  • Receive alerts if card usage patterns are inconsistent with normal usage
  • Choose the format you want for each report

REPORT A MISSING CARD

Whether your card is lost or stolen, we’re here to help.

Here are three ways you can cancel your card and order a replacement:

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Online Management Service

You can log in to the Pipeline Cardlock network’s Client Space and order a new card directly.

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Give us a Call

Contact Customer Service at 1 888 871-4404, Monday to Friday, from 7:00 a.m. to 5:00 p.m. (EST). Our team will be happy to cancel your card and order a replacement.

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Online Form

Fill out the online form and a customer experience representative will process your request within 1 business day. Note that for security reasons and to protect your account, we will only call the telephone number associated with your file.


FAQs

How do I sign up?

The Pipeline cardlock network is a system of self-serve fuel pumps conveniently located across Eastern Canada (Ontario, Quebec and Atlantic Canada).

Available 24/7, they are easy to use and save time by dispensing diesel 10x faster than standard retail pumps.

Your cardlock card is valid at every Pipeline cardlock network location. For even greater convenience, we also have an additional Ultramar cardlock network.

Sign up today

What should I do if my cardlock card is lost or stolen?

To report a missing card, you can:

Where can I review my cardlock fuel invoices and fuel consumption?

You can review all your invoices and usage history in Client Space. This online access is available 24/7 and allows you to manage all your accounts in one convenient place.

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